The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Paid on-site car park
Luggage storage
24-hour services
24-hour reception
24-hour room service
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Paid on-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff
Smoke detectors
Sports & Fitness
Fitness centre
Tubing
Fitness studio
Guest Parking
Refrigerator
Dryer
Services
Paid airport shuttle
Free city shuttle
Free valet parking
24-hour room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Wedding services
Limousine service
Shops/Commercial services
Newspaper service
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Children
Paid babysitting/ Child services
Children's pool
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Ballroom
Night club
Barbeque grills
Spa & wellness centre
Sauna
Steam room
Treatment room
Room features
Free Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Dressing area
Rooftop terrace
Patio
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Refrigerator
Dryer
Media
Flat-screen TV
Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Al Maktoum Street,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Al Maktoum Street,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Museum
Dubai Museum
2.3
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.0
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
1.2
km
Aquarium
Dubai Dolphinarium
3.1
km
Southern side of Dubai Creek
Bur Dubai Abra Dock
2.1
km
Mall
Deira City Center Shopping Mall
1.1
km
Mall
Al Ghurair Center
1.2
km
Gallery
XVA Gallery
2.0
km
Market
Meena Bazaar
2.5
km
Mashraf Building
Dubai Creek
4.5
km
Baniyas Rd
National Bank of Dubai
1.0
km
Twin Towers Shopping Centre
1.3
km
Bateaux Dubai
940 m
Park
Zabeel Park
3.7
km
Gallery
Majlis Gallery
2.0
km
2nd Za'abeel Road
Shiva and Krishna temple
2.3
km
Mall
Deira
620 m
Al Fahidi
3.1
km
Mosque
Grand Mosque
2.3
km
Gallery
Al-Serkal Cultural Foundation
2.1
km
Museum
Museum of Illusions
3.1
km
Museum
Coffee Museum
3.5
km
Mall
Bur Juman Shopping Center
3.2
km
Marina
Al Seef
2.3
km
Public Building
British Consulate
2.6
km
House 26
Sheikh Mohammed Centre for Cultural Understanding
3.4
km
Public Building
Ministry of Foreign Affairs
3.2
km
Public Building
Consulate General of the United States of America
4.0
km
Nearby
maktum khalil
450 m
Restaurants
Backstreet Cafe
100 m
Al Muraqqabat Al Dana Centre Al Maktoum Hospital Rd
Table 9
760 m
Inside Hilton Dubai Creek Baniyas Road
Creek View Restaurant
370 m
Deira Creek Waterfront
Yildiz Saray Star
370 m
Emirates Concorde Hotel
Arman Cafe
380 m
Riggat al Buteen 6c St
O'Learys Hilton Dubai Creek
760 m
Baniyas Road
Gusto Italian Restaurant
840 m
Baniyas Road Al Bandar Rotana
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Great value
Dated rooms
Room for service improvement
7.2/10
Very good
Rooms
7.0
Location
7.8
Service
7.8
Dining
7.3
Guest reviews
7.2/10
based on 8 reviews
4/5
based on 993 reviews
6.3
6.3/10 based on 1702 reviews
#192 of 598 hotels in Dubai based on Tripadvisor
Sarah
United Kingdom,
February
2024
8.6/10
The hotel offers spacious, quiet, and clean rooms that are very comfortable for three adults and provide a good view. The service is friendly and welcoming, with an overwhelming level of care. The location is convenient with a variety of dining and shopping options nearby, but not the best for sightseeing. The dining experience is delicious, albeit a bit crowded at times, and the facilities are top-notch.
Rooms
9.0
The rooms were spacious, comfortable, clean, and tidy with a good view.
Service
9.0
The staff was always smiling, very pleasant, and nothing was too much trouble.
Location
8.0
The location is convenient with many dining and shopping options nearby, but it may not be the best for sightseeing.
Dining
8.0
The dining options were really delicious with a variety of vegetarian and non-vegetarian choices available. It could get a bit busy at times.
Facilities
9.0
The facilities were excellent and provided everything needed for a pleasant stay.
Brian
United Kingdom,
February
2024
6.0/10
The hotel location is perfect, and the food is excellent. The rooms were lovely, clean, and well-decorated, but had a bad smell in the blanket and pillow, indicating poor cleanliness. The pool area was crowded, and the Filipino staff were not helpful. The hotel was not quiet, making it difficult to sleep.
Rooms
5.0
The rooms were lovely, clean, and well-decorated, but had a bad smell in the blanket and pillow, indicating poor cleanliness.
Service
6.0
The staff is making a great effort to achieve the highest guest satisfaction. They were kind and available but reluctant to provide a room face-to-face, impacting the customer service.
Location
7.0
The hotel is in a perfect location, near the Creek but not in a good area.
Dining
7.0
The food was excellent, but there were issues with cleanliness and a lack of diversity in the menu.
Facilities
5.0
The pool was clean but very crowded. The hotel lacked quietness, affecting the overall experience.
Richard
United States,
January
2024
6.2/10
I found the hotel to be in a superb location, near malls and restaurants, and close to Al Rigga Station for easy transportation access. The rooms, however, were a bit disappointing as they seemed jaded and outdated, especially being on a floor where smoking rooms are allowed.
Rooms
5.0
The rooms were a little jaded and outdated, and the smell of smoke was quite noticeable. I called room service to address this.
Service
8.0
The service was kept friendly and the staff, especially Miss Karma, was polite and nice. Miss Fatima was particularly helpful and friendly during my stay.
Location
6.0
The hotel's location is ideal, near key transit points like Al Rigga Station, yet in need of refurbishment. While convenient, the area felt a bit strange with people hanging around outside the hotel.
Dining
8.0
The dining experience was good, with a lunch buffet offering a wide selection that varied each day. The prices may be a bit high, but the quality matches the value.
Facilities
5.0
The facilities were in need of some refurbishment, with poolside maintenance issues and an unattended and dusty bar area.
Eddie
United Kingdom,
November
2023
7.8/10
I found the hotel to be very clean and met our needs. The rooms are classical and functional with good air conditioning, well-appointed, and quite spacious. However, putting an extra bed may be a challenge.
Rooms
8.0
The rooms were very clean and met our needs, with classical and functional decor.
Service
9.0
The service was fantastic! The staff were always helpful and accommodating, and the room service was excellent.
Location
7.0
The location was convenient for our short stay, offering easy access to Dubai downtown and proximity to various amenities like malls, the airport, and Deira Creek.
Dining
8.0
The dining options were really great and offered plenty of choices. However, the price for dining was a bit on the higher side at USD21.5.
Facilities
7.0
The hotel facilities were satisfactory, offering a variety of services like car hire, room service, and shops.
Alexander
United Kingdom,
November
2023
7.4/10
The hotel may not match a 5-star status and seems a bit dated, but it offers clean rooms at a great price with high-quality service from polite staff. However, room training for customer handling could be improved.
Rooms
7.0
The rooms, although not matching a 5-star standard, were clean and provided good quality for the price, but they do feel a bit dated.
Service
8.0
The service, especially from Kalyani, Mikaela, Samy, and Simeon, was efficient, courteous, and friendly, but could benefit from more training in customer handling.
Location
8.0
The hotel's location is very good, not far from malls and restaurants. However, it is not accessible by metro.
Dining
7.0
The dining experience was good overall, but nothing extraordinary. Some room for improvement.
Facilities
7.0
The facilities are adequate, but there is room for improvement in certain areas.
Friendly staff
Dated rooms
Leon
United Kingdom,
September
2023
8.2/10
I found this hotel to be a great choice with its convenient location near Al Rigga station and malls, but it could benefit from some updates. The rooms were quiet and comfortable, perfect for a restful stay.
Rooms
8.0
The rooms were ready at the usual check-in time and adjacent rooms were quiet enough.
Service
9.0
The staff was very cooperative and ready to assist with any needs.
Location
9.0
The hotel's location is perfect, close to malls, restaurants, and Al Rigga station for easy access to various places.
Dining
7.0
The dining experience offered a great assortment, although pricing could be more transparent for individual items.
Facilities
8.0
Facilities were good overall, with some minor areas for improvement.
John
United Kingdom,
July
2023
8.2/10
The hotel offers deluxe, spacious rooms; however, some rooms had a stinky cigarette smell upon check-in. The service is very attentive and always with a smile, ensuring immediate action for guest comfort. The location is perfect for exploring Dubai locales and accessing transportation easily. The dining options may benefit from more diversity, and the menu could be pricey for limited choices.
Rooms
8.0
My deluxe room was very spacious and comfortable for three adults.
Service
9.0
The staff here are very helpful and always with a smile. When I faced an issue with my room having a stinky cigarette smell, they immediately contacted the front desk and moved me to another room. Excellent service!
Location
9.0
The hotel is conveniently located close to the Union Metro Station, providing easy commutes within Dubai. It's also near key attractions like Deira and Sharjah, facilitating exploration.
Dining
7.0
While the dining options are perfectly suitable for guests of all nationalities, the menu could be more varied. Prices may seem high for the available choices.
Facilities
8.0
The outdoor rooftop terrace provided a nice dining atmosphere and additional services met my expectations.
Comfortable Rooms
Limited Dining Options
Tom
United States,
June
2023
6.4/10
The hotel rooms are a bit old but spacious enough for families and maintained at a comfortable temperature. The service provided by the manager is lacking cooperation and accountability. The location is convenient for accessing the airport, city center, and Union Metro Station. The dining offers a good variety but lacks change in the menu. Overall, the facilities are satisfactory.
Rooms
7.0
The rooms, although a bit old, are spacious and suitable for families.
Service
5.0
The service by the manager lacked cooperation and accountability, needing improvement.
Location
8.0
The hotel's location is convenient for airport access, city center, and Union Metro Station.
Dining
6.0
The dining experience offers a good variety but lacks menu changes.
Facilities
7.0
The hotel facilities are satisfactory for a comfortable stay.